Return Policy

At ZulfiMart, customers may request returns or replacements under eligible conditions.

Eligible Return Reasons

• Damaged product
• Wrong item delivered
• Defective item
• Product significantly different from description

Return Time

Return requests must be submitted within 7 days of delivery.

Non-Returnable Products

• Used products
• Personal hygiene items
• Customized products
• Digital products

Refund Timeline

Approved refunds are processed within 5–7 business days to the original payment method.

Important Notice

ZulfiMart currently accepts prepaid orders only. Cash on Delivery (COD) service is not available.